Careers

JOB DESCRIPTION

The Foodservice Account Manager will join our team of foodservice salespeople, which functions with a strong team mentality and collaborative environment. Responsibilities of this function include lead generation and new business development, customer relationship management, and representing the brand in various meetings, sales, and promotional settings. The right candidate should be an outgoing people-person, passionate about good food, have a strong team mentality and be highly motivated by sales results. The Account Manager will report directly to the VP of Foodservice Sales and Customer Marketing.

PRIMARY RESPONSIBILITIES

• Represent Mike’s Hot Honey in sales meetings and customer visits
  • Engage with customers through visits, emails, and phone calls, some planned and some impromptu
  • Build relationships with operators/chefs and distributor partners
• New business acquisition, including independent pizzerias and medium-sized chains
  • Includes research, outreach, presentations, meetings, and coordination of ordering/distribution to service the business.
• Management of distributor relationships in the identified region and/or account list
  • Attend food shows and meetings, set up promotions and new items, and work with the distributor sales reps to grow Mike’s Hot Honey business.
  • Lead internal and external partners, including brokers, to support the business in a way that’s efficient and delivers results.
• Attending national food shows and conferences along with other team members
  • Includes booth set-up, sampling, lead collection, follow-up, etc.
• Approximately 25-30% domestic travel, including days in the field in the local market (depending on location).

KNOWLEDGE, SKILLS, AND ABILITIES PREFERRED

• Ability to work as a team and have open discussion with peers without being defensive, Able to roll with the punches
• Out-going and able to connect with and engage customers and leads
• Self-motivated with ability to embrace change and deliver results
• Hands on, entrepreneurial mindset, positive, growth oriented, good judgment, Ability to get things done, at times with limited resources and tight timelines
• Integrity, credibility and honesty are a must

REQUIREMENTS

• Bachelor's degree
• 5+ years sales experience, with F&B/FDSV preferred
• Passionate about food and customer service
• Excellent written and verbal communication

WORKING CONDITIONS

• This position is remote/work-from-home with travel as needed.
• Approximately 30% domestic travel is anticipated.
• This role reports directly to the VP of Foodservice for Mike’s Hot Honey.

The Company is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law.

For qualified and interested candidates, please send your resume to kenny@mikeshothoney.com

ABOUT US

Mike’s Hot Honey is America’s leading brand of hot honey. Founded in 2010 by Mike Kurtz, the brand was born from a desire to create and share the highest quality honey infused with chili peppers. Mike began drizzling his signature hot honey on pizzas at the Brooklyn pizzeria where he worked, and customers started to ask if they could buy bottles to take home. Mike’s Hot Honey became a word-of-mouth sensation, sparking the creation of a new category of honey. Headquartered in Brooklyn, New York, Mike’s Hot Honey has become a fixture in restaurants and retailers throughout the United States and abroad. The company is hiring a Logistics Manager to help lead the company through this and future stages of exponential growth. Mike’s Hot Honey is a hardworking, entrepreneurial, and family friendly culture. We build great relationships and foster mutuality through fairness and transparency, regardless of whether we’re working side-by-side or remotely. We’re a small team and are excited to have more like-minded individuals join this amazing team.

JOB DESCRIPTION

The Logistics … will facilitate actions in the Operations Department including contributions to the following areas: order processing, inventory allocation, deployment of assets, customer and supplier interface, documentation and record keeping, and innovation. This person will work collaboratively with the Operations Manager to ensure all customer needs and requirements are satisfied, and that all vendors are equipped to perform their functions. The ideal candidate has strong time management skills, operational experience, possesses the ability to problem solve, works well independently and within a team, and is an effective communicator, both written and verbal. The position requires a high level of organization, familiarity and comfort working in excel, with inventory management software, and in customer portals.

JOB RESPONSIBILITIES

• Organize transportation activities, including customer order fulfillment, warehousing of materials and finished goods, and orchestrate transportation movements, arranging for services as necessary.
  • Solicit competitive quotes for freight shipments from 3PLs, carriers and brokers to effectively reduce transportation costs
  • Ensure materials, finished goods, and customer orders arrive on time and in full, through every step of the supply chain
  • Review freight rates and other transportation costs to keep working costs low, and solicit competitive quotes from 3PLs, carriers, and brokers to effectively reduce transportation costs
  • Coordinate and track movement of finished goods, materials, and customer orders through logistic pathways to ensure they arrive on time and in full
  • Maintain quality throughout the logistics process
• Process information in a timely manner as it relates to customer service, quality assurance, AP/AR, production schedules, inventory reporting, and project management.
  • Furnish company documentation to customers and vendors as requested/required for compliance needs
  • Record transactions in inventory management system
  • Ensure accuracy on vendor invoices
  • Determine root causes for discrepancies and communicate deviations to stakeholders and suppliers
  • Maintain company databases and update specifications as needed
• Communicate critical needs and thresholds to Operations Leadership, and anticipate needs before they arise.
• Monitor and report on important changes in sales forecasts, budgets, and business strategies.
• Propose and implement solutions to improve demand forecast accuracy.
• Contribute to the improvement of internal processes and procedures to evolve with our business needs.
• Facilitate special projects in cooperation with Operations Leadership.

JOB REQUIREMENTS

• Ability to work as a team and have open discussion with peers without being defensive, Able to roll with the punches
• Out-going and able to connect with and engage customers and leads
• Self-motivated with ability to embrace change and deliver results
• Hands on, entrepreneurial mindset, positive, growth oriented, good judgment, Ability to get things done, at times with limited resources and tight timelines
• Integrity, credibility and honesty are a must

JOB REQUIREMENTS

• Minimum of 4 years of experience within the Logistics and/or Operations function preferably at a CPG company.
• Solid understanding of inventory management practices and procedures.
• BA/BS in supply chain or business preferred.
• New York Metro area preferred.

WORKING CONDITIONS

• This position is remote/work-from-home with travel as needed.
• This role reports directly to the Director of Operations for Mike’s Hot Honey.

The Company is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law.

For qualified and interested candidates, please send your resume to kenny@mikeshothoney.com